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Want More Profit? Start with Better Customer Service

April 1st 2025 I walked into a shop the other day, and walked out again. Let’s just say I won’t be back. Two staff were behind the counter. Both deep in conversation (with each other), both ignoring the Read more

Profit Isn’t Just About Making More Money; It’s About Having Options

March 1st 2025 If you ask most business owners why they started their business, they’ll often say something like: I wanted more freedom. Freedom to work for themselves, set their own schedule, and earn what Read more

Are Relationships the Backbone of Business Success?

February 1st 2025 Business is often seen as a numbers game—profit margins, revenue targets, and bottom lines. It is, but those numbers wouldn’t exist without the relationships behind them. Every sale, every contr Read more

Why Business Planning Beats New Year’s Resolutions Every Time

January 1st 2025 It’s the start of 2025, and everyone’s talking about New Year’s resolutions! Being healthier is always on my list, especially after December usually involves way too much eating and drinking! Read more

How to Build Customer Loyalty Without Cutting Prices

November 29th 2024 Everywhere you look, businesses are running sales, slashing prices, and offering ‘too-good-to-miss’ deals. It’s a tried-and-true strategy for big brands looking to dominate the market. But for Read more

The Gain Mindset: How shifting your focus can increase your success

August 30th 2024 Ever feel like no matter how hard you work, you’re just not getting ahead? You’re not alone. The other day, a client sat across from me, frustration written all over their face. “I just Read more

Are You on the Brink of Burnout? Discover 4 Strategies to Achieve Work-Life Balance

July 19th 2024 Is Work Taking Over Your Life? Achieving work-life balance is a common struggle for business owners. If you’ve ever found yourself answering emails at the dinner table, taking client calls on your Read more

How to Streamline Business Processes for Maximum Efficiency and Productivity

July 3rd 2024 Is Your Business Running Efficiently? Running a business isn’t about working harder; it’s about working smarter. The more streamlined your operations, the less stress, wasted time, and Read more

5 Essential Strategies to Safeguard Your Business Against Financial Uncertainty

June 25th 2024 Have you ever watched a train wreck in slow motion? That’s what it can feel like when you see businesses struggling—whether it’s due to rising costs, unpredictable customer demand, or the const Read more
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